Slangerupgade 1A, 3400 Hillerød, Denmark | +45 3183 8908

Happy Panda Mart


Opening hours
Monday-Friday 11:00-18:30
Saturday 10:00-18:30
Sunday 11:00-18:30
Find us here

Privacy Policy

Effective Date: September 14, 2025

Happy Panda Mart (“we,” “us,” or “our”) operates the website www.happypandamart.dk. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.

We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner, in accordance with the General Data Protection Regulation (GDPR) and Danish data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

Happy Panda Mart Slangerupgade 1A, 3400 Hillerød Denmark

2. Information We Collect

As an informational website, we collect minimal personal data. We collect two main types of information:

  • Personal Data: This refers to data that can identify you as an individual. We only collect Personal Data that you voluntarily provide to us when you interact with our website or contact us directly. This may include:
    • Contact Information: Your name, email address, and phone number when you contact us via email or phone with inquiries.
    • Correspondence: Records of any communication you have with us.
  • Usage Data: This is data collected automatically when you visit our website. This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
    • Usage Data is primarily collected through cookies and similar tracking technologies. Please refer to our separate Cookie Policy for detailed information on how we use cookies and how you can manage your preferences.

3. How We Collect Information

We collect information in the following ways:

  • Directly from you: When you send us an email, make a phone call, or otherwise communicate with us, you voluntarily provide us with Personal Data.
  • Automatically through website usage: As you navigate our website, Usage Data is collected automatically via cookies and other tracking technologies.

4. How We Use Your Information

We use the collected data for various purposes:

  • To respond to your inquiries and provide you with the information you request.
  • To maintain and improve our website and its content.
  • To monitor the usage of our website and analyze trends.
  • To detect, prevent, and address technical issues.
  • To comply with legal obligations.

5. Legal Basis for Processing Personal Data (GDPR)

Under GDPR, we must have a legal basis to process your Personal Data. Our legal bases include:

  • Consent: We may process your Personal Data based on your explicit consent, especially when you contact us with an inquiry. You have the right to withdraw your consent at any time.
  • Legitimate Interests: We process certain data based on our legitimate interests, provided these do not override your fundamental rights and freedoms. This includes:
    • Maintaining and improving the functionality and security of our website.
    • Understanding how visitors use our site to enhance the user experience.
  • Legal Obligation: We may process your Personal Data where it is necessary for compliance with a legal obligation to which we are subject (e.g., tax or accounting purposes).

6. Sharing Your Information

We do not sell, rent, or trade your Personal Data to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: We may engage third-party companies and individuals to facilitate our website operation (“Service Providers”), to provide the website on our behalf, to perform website-related services, or to assist us in analyzing how our website is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples may include web hosting providers or analytics providers. We use Google Analytics.
  • Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
    • Comply with a legal obligation (e.g., court order or government request).
    • Protect and defend the rights or property of Happy Panda Mart.
    • Prevent or investigate possible wrongdoing in connection with the website.
    • Protect the personal safety of users of the website or the public.
    • Protect against legal liability.

7. Data Retention

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

  • If you contact us, we will retain your contact information and correspondence for a period necessary to fulfill your request and for a reasonable period thereafter for administrative purposes or to address any follow-up inquiries.
  • Usage Data is generally retained for a shorter period, unless this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.

8. Your Data Protection Rights (GDPR)

As a data subject under GDPR, you have the following rights regarding your Personal Data:

  • The Right to Access: You have the right to request copies of your Personal Data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure (“Right to be Forgotten”): You have the right to request that we erase your Personal Data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your Personal Data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The Right to Withdraw Consent: Where we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details below.

9. Right to Lodge a Complaint with a Supervisory Authority

If you are a resident of Denmark and you believe that your data protection rights have been infringed, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet).

Datatilsynet Carl Jacobsens Vej 35 2500 Valby Denmark Website: www.datatilsynet.dk

10. Security of Your Data

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we endeavor to protect your Personal Data, we cannot guarantee its absolute security.

11. Links to Other Websites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Children’s Privacy

Our website is not intended for individuals under the age of 16 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also update the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you would like to exercise any of your data protection rights, please contact us:

Happy Panda Mart Slangerupgade 1A, 3400 Hillerød Denmark

Call us on: +45 3183 8908 Email us at: info@happypandamart.dk